Daytona Beach Auto Repair

Courteous and helpful.

Excellent work and great service!

[EDIT] - Manager called this morning. Very courteous. Talked through the charges. Will be issuing 20% refund, and stated he will provide personal service to my son & his wife in the future. Will edit star rating further upon verified receipt of refund. [OP] - Charged my inexperienced young adult son and daughter-in-law over $1000 to replace a broken belt. Invoice shows a 500% markup on the 2 required parts, and includes a $199 computer diagnostic... for a broken belt. I called for a blind estimate over the phone and was quoted under $200 for the same repair, and received comparable quotes at other local shops. I've called back twice since to discuss the unfairness of the fees and was told a manager would call me back both times. 4 days later, still waiting.

[EDIT] - Refund check was received. [EDIT] - Manager called this morning. Very courteous. Talked through the charges. Will be issuing 20% refund, and stated he will provide personal service to my son & his wife in the future. Will edit star rating further upon verified receipt of refund. [OP] - Charged my inexperienced young adult son and daughter-in-law over $1000 to replace a broken belt. Invoice shows a 500% markup on the 2 required parts, and includes a $199 computer diagnostic... for a broken belt. I called for a blind estimate over the phone and was quoted under $200 for the same repair, and received comparable quotes at other local shops. I've called back twice since to discuss the unfairness of the fees and was told a manager would call me back both times. 4 days later, still waiting.

I took my vehicle to Honest-1 Auto Care on Saturday June 17, 2023. During my visit I overheard the staff talking about a mechanic being upset that he broke something in someone's vehicle and he needed to go get lunch and cool off. I later found out he had accidentally broken my coolant bypass hose. The staff was quick to give me a loaner vehicle and they ordered the new part and fixed the car which was appropriate. I then go in to pick up my vehicle on Monday June 19th. After I pay for their services I then leave to get my car from their lot. As I was approaching my vehicle I noticed they have it parked over the curb on one side which I found odd, inappropriate, and unprofessional. I enter my vehicle to find the windshield is cracked. I bring it to the attention of the staff and they spend the next 15 minutes telling me it "100% did not happen because of them" which is something they 100% cannot tell me. They show me pictures of the vehicle in the garage that show the windshield wasn't cracked previous to being parked in their parking lot....which essentially proves that the crack did indeed happen on their watch and under their care. One staff member went out to look at the vehicle and he mentioned there was an impact where the glass cracked and its possible a rock hit it. The staff member then said "I'm not saying it's the case but it could be preexisting conditons" so naturally they run with this story. They then were becoming angry with ME and raising their voice at ME!! They did not help remedy the situation at all or even offer an apology. They simply would not take accountability. I would not come here again and I wouldn't recommend trusting them with your car. I think it is also important to mention I am a woman.

Excellent service, great prices, very good at keeping tou informed of what is going on with the repairs.

We took our car to get the starter replaced and they found a few other things that needed done. They did not do anything without talking to us on the phone explaining everything given us estimates and generally just being very helpful. They were quick efficient and we will definitely Taking our car back there again