As I entered the building ,my eyes turned to the counter and waiting room. Very inviting and comfortable areas while car repairs were addressed. Jw was the person I told my problem to and he was polite,professional and got a technician to go over the car. A Courtesy I really appreciated was a car to take me home and pick me up when the car was done. Two very polite drivers drove me. My wishes to wait on some things as my car is soo old 2003 pontiac grand am was accepted with suggestions to consider further. My service was an oil change and they got my sunroof closed as the switch was bad. Replacement is available but parts are a bit harder to locate these days for this car. Thank you for the remarkable communication throughout my experience. Vicki Moore 😉