We will be closed on November 28th for Thanksgiving | Honest-1 Auto Care
Our Address:
2200 South Ridgewood Ave , South Daytona, FL 32119

Daytona Beach Auto Repair

17 Years Anniversary
(386) 243-2027updated hours:
Mon - Fri: 7:30 AM - 6:00 PM
Sat: 7:30 AM - 4:00 PM

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5

I love the way they do business with each individual person. Explaining the work that they’re doing. Great atmosphere.

5

Thank you!

- Honest-1 Auto Care Daytona Beach
5

There prices are very high but quality service center

Thank you!

- Honest-1 Auto Care Daytona Beach
5

They serviced my 2011 Ford Crown Victoria. Was down there on vacation and the rear axel seal, bearing and axel was giving me trouble. They diagnosed and fixed the issue in one day. saved my vacation. Thanks guys! Runs great and made it home with no issues.

Thank you for the 5 star review Graham! Happy we could help save you vacation. Safe travels my friend!

- Honest-1 Auto Care Daytona Beach
5

So friendly and professional. I needed to have turn lights replaced. The desk person found an available tech. We went to the truck and I showed them the issue. Tech took the truck and less than 10 minutes later I was on my way - no charge

Happy to help, John! Thank you for the review, and safe travels!

- Honest-1 Auto Care Daytona Beach
5

Very attentive to my car issues. Ensured issue was resolved. Great service and wonderful staff. Extremely pleasant to deal with.

Thanks for stopping in with your QX50, Norm! We're happy to assist you with your brakes! See you next time!

- Honest-1 Auto Care Daytona Beach
5

Thanks for bringing in your Mustang! Take care, KC!

- Honest-1 Auto Care Daytona Beach
5

Very helpful - very honest. Shuttle!!

Thank you for the review, Beverly! If you need anything else with your Jeep, let us know! Happy New Year!

- Honest-1 Auto Care Daytona Beach
5

I spoke with Jamison Backdoll. I came in because my check engine light was on . He said they would take a complete check of my problem. They did a complete check up on my car and text me every step of the way. They found the problem . Thank you

Glad we could get your vehicle back on the road for you! If you need anything else to keep your vehicle running top notch let us know. We are here to help.

- Honest-1 Auto Care Daytona Beach
1

So, Honest-1 has been hounding me for a review for the past couple of days, since I picked up my car from them after having no actual work done on it. The good: "Thanks for not charging me a $200 diagnosis fee, even though you still did the end to end inspection, *even though* I only asked you to replace 2 specific things on my vehicle." The rest: Once the car was given the once over, I was presented with a laundry list of issues that my car needed done. The grand total was north of $15,000. I picked the 2 items that I wanted done, and approved those charges. Instead of doing what I wanted, I was asked "well, what's your *budget*?" Sorry, my budget is what I told you I wanted done. It's not some number that you need to build your kid's college fund from. After I pushed back on a "budget", I was given a rather long text response from them: "With the high mileage, keep in mind ... Many shops will not take on these vehicles because they can cause us as many problems as this vehicle causes you. You may have more than one problem with your vehicle. As we start working on your vehicle, things may break simply because of age or mileage that we cannot be held responsible for. Our technicians are very good and they take their time but things happen. We estimated as well as we can but you need to be prepared for other costs. Even after we are done, you might pick up the car and other conditions may arise. We will help you with those conditions if we can." At that point, I decided that it was time to remove my vehicle from their custody. I found a different chain that would do the work I asked them to do, for about $1000 less. That price difference seems to be a theme, as well. It's about 1/3 more than the other place I go to, and is consistent on other repairs listed, as well. So, not only is it an extremely high pressure sale, with a "how much money are you planning to give us", but they overcharge for it, as well. I do not plan on ever talking, dealing, or interacting with them ever again. And, I was planning on not leaving a review, because there really was no point. But, they *really* asked for one. Have a wonderful day, and a great new year.

Dear Sean, Thank you for taking the time to share your experience with Honest-1. We appreciate your honest feedback, and we're sorry to hear that your visit did not meet your expectations. Firstly, we're glad to hear that you appreciated not being charged a diagnosis fee and that you found our technicians thorough in their inspection. We strive to provide transparent and fair services, and we regret that your overall experience fell short. We understand your frustration regarding the presented list of issues and the quote exceeding your budget. We apologize for any miscommunication that may have occurred during the process. Our intention is to provide our customers with a comprehensive overview of their vehicle's condition, but we understand that it's crucial to respect the customer's preferences and budget constraints. We take your concerns seriously, and we appreciate the opportunity to address them. Your feedback regarding pricing has been duly noted, and we will review our pricing structure to ensure that it aligns with industry standards and remains competitive. We're sorry to hear that you chose to take your vehicle elsewhere, but we respect your decision. We're always working to improve, and your insights help us do that. If there's anything more specific you'd like to share or discuss, please feel free to reach out to us directly. 386-898-0774 We value your feedback and hope that you give us a chance to make amends in the future. Thank you for bringing this to our attention, and we wish you the best with your vehicle maintenance. Sincerely, Jeff Honest-1 Auto Care

- Honest-1 Auto Care Daytona Beach
Honest-1 Auto Care Daytona Beach is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Daytona Beach (386) 898-0774 if you have any issues in accessing any area of our website.