Went to honest 1, my car wouldn't accelerate....the charged me $200 for the diagnostic without doing a single thing! Sent me home with $2500 to repair the car, I was so disappointed!!! A friend recommended Rich Wilkins in Holly Hill and ***boom*** he blessed me with a miracle and cleaned 2 spark plugs $30.00 Don't allow these people to RIP YOU OFF!!!!!(
Heather: It is NOT our policy to charge our customers for testing time if we do not perform any repairs on their vehicle. Furthermore, when we perform repairs for our clients we insist on repairing/correcting the root cause of their issue, rather than just addressing a minor symptom of the problem. "Cleaning spark plugs" is an example of a "band-aid" type fix, and I assure such a repair is not accepted in our industry at any reputable repair facility. I've searched our database for repair records with the names "Marie" and "Heather" going back an entire fiscal year and have been unable to locate a record in which we billed around $200 for testing without performing any repairs. That being said, I'm very interested in getting more information from you so we can continue to improve our operation. I can be reached at 386-898-0774 during our normal business hours, and look forward to speaking with you about your experience. -Ben Poisson
- Honest-1 Auto Care Daytona Beach