Well, I have experienced the whole Honest-1 system. I left a review of my good experience (1-14-16). As things happen, I drove home to Illinois after vacation in Florida and after 2 weeks and 1200 miles, the air compressor that was replaced in Florida blew-up. Hear was my opportunity to see how the warranty system might work. The nearest Honest 1 location to my home is 2-1/2 hours away, and the car was not going to drive that far. So I called the Corporate warranty department, they were nice and said I could take vehicle to my local mechanic and they would cover repair of warranted items. Both I and the local mechanic were skeptical that this would go smoothly, however, he diagnosed the problem, provided estimate to repair/replace defective compressor, and Honest 1